The customer declined to accept the order at the door.
Order returned to kitchen — no payment collected
Order value₦6,000
Return fee₦500 (rider cost)
Due from customer₦500
A ₦500 return fee applies when an order is refused at the door. This covers the rider's journey cost.
Contact us on WhatsApp to discuss or dispute the return fee
Change issue at delivery
Order #MCF-2904-081
Rider can't make change
The rider received ₦10,000 but cannot provide ₦4,000 change for a ₦6,000 order.
Order on hold — change issue to resolve
Order total₦6,000
Amount tendered₦10,000
Change owed₦4,000
Options: pay the exact ₦6,000 in smaller notes, or the rider records the ₦4,000 debt and we'll collect it on your next order.
Cash on delivery unavailable
Your delivery zone
COD not available in your area
Cash on delivery is not yet available for Ikorodu, Lagos. We're expanding — sorry for the inconvenience.
COD available in: Surulere, Yaba, VI, Lekki, Ikeja
COD is only available in zones where we have dedicated riders. You can still place your order using card or bank transfer.
Redeem gift card
Order #MCF-2904-081
₦6,000
to pay · Mama Cee Foods
Gift card code
Invalid code format
PIN (if required)
Your card balance will be applied to this order. If the balance exceeds the order, you'll keep the remainder.
Order confirmed!
Order #MCF-2904-081
Gift card applied!
Full order paid by gift card. Your card had exactly enough.
₦6,000 redeemed from gift card
Mama Cee Foods Gift Card
MCG-7X4K-2M9P-1Q8R
₦0.00
Remaining balance
Jollof rice x2₦3,000
Grilled chicken x1₦2,500
Delivery₦500
Total paid by gift card₦6,000
Estimated delivery: 45–60 minutes. You'll be called when the rider is close.
Top-up required
Gift card balance insufficient
Your card covers part of this order
Choose how to pay the remaining amount.
Order total₦6,000
Gift card applied MCG-7X4K−₦4,200
Remaining to pay₦1,800
Pay the remaining ₦1,800 by
Bank transfer
Standard transfer flow
Debit card
Pay ₦1,800 by card
Another gift card
Stack a second card
Order confirmed!
Order #MCF-2904-081
Order paid — you have credit left
Your gift card had more than enough. The remainder stays on your card.
Mama Cee Foods Gift Card
MCG-7X4K-2M9P-1Q8R
₦3,500
Remaining balance after this order
₦6,000 applied · ₦3,500 remaining on card
Your remaining ₦3,500 will be available on your next order. Save your card code: MCG-7X4K-2M9P-1Q8R
Estimated delivery: 45–60 minutes.
Invalid gift card
Order #MCF-2904-081
This gift card couldn't be applied
The code was not recognised. No charge was made.
Code invalid, expired, or already fully used
Code entered
This code is not valid for Mama Cee Foods
Check you've entered the code exactly as printed — no spaces, hyphens in the right places
Gift cards have a 12-month expiry from date of purchase
Each code can only be used once — check your balance with customer service
Wrong merchant card
Order #MCF-2904-081
This card is for a different merchant
The code is valid but not redeemable at Mama Cee Foods.
Code valid — but issued by a different merchant
Code enteredMCG-9Z2P-FOOD-JUMIA
Issued byJumia Food (not this merchant)
Valid atjumia.com.ng only
Only Mama Cee Foods gift cards can be used here. Gift cards are merchant-specific and cannot be transferred.
Pay with crypto
Order #MCF-2904-081
₦6,000
≈ 3.91 USDT at current rate
Choose a coin
Recommended
USDT
Tether USD (USDT)
Stable · no price risk
StablecoinTRC-20 / ERC-20
ETH
Ethereum (ETH)
Rate locked for 15 min
Volatile
BTC
Bitcoin (BTC)
Slower confirmations
Volatile~10 min confirm
Crypto payments are processed via Coinbase Commerce. Exchange rates are locked for 15 minutes after you proceed.
Send your crypto
Order #MCF-2904-081 · USDT (TRC-20)
14:47
Rate locked
Send before this expires or the rate will update
Scan with your wallet
3.91 USDT
≡ ₦6,000 at today's rate
TRC-20 wallet address
TQd8o7aBcDeFgHiJkLmNoPqRsTuVwXyZ12
Send exactly 3.91 USDT via TRC-20 only. Sending a different amount or wrong network will require manual reconciliation.
Waiting for your transaction…
Payment confirmed!
Order #MCF-2904-081
Crypto payment confirmed
Transaction verified on-chain. Your order is being prepared.
3.91 USDT received · 1 block confirmation
CoinUSDT (TRC-20)
Amount3.91 USDT
₦ equivalent₦6,000
Tx hash0x4f2a…c9e1
NetworkTRON (TRC-20)
Estimated delivery: 45–60 minutes. Receipt and tx hash have been sent to 0812 345 6789 via WhatsApp.
Rate has expired
Order #MCF-2904-081
The 15-minute rate window expired
If you already sent the old amount, don't worry — we'll detect the difference.
Old rate₦6,000 = 3.91 USDT
New rate₦6,000 = 3.88 USDT
Price movement+0.7% (favourable)
If you haven't sent yet, use the new rate. If you already sent 3.91 USDT, the extra will be refunded to your wallet.
Incorrect amount received
Order #MCF-2904-081
Amount doesn't match
We received a different USDT amount than expected.
Expected3.91 USDT
Received3.50 USDT
Shortfall0.41 USDT (≈ ₦630)
Tx hash0x9b1c…f42d
This can happen if your wallet deducted gas fees from the send amount. Please send the exact shortfall of 0.41 USDT to the same address.
Transaction still pending
Order #MCF-2904-081
Your transaction is in the mempool
It was broadcast but not yet included in a block. This usually takes 1–10 minutes.
Pending — 0 confirmations · 47 min elapsed
Tx hash0x3e7f…b82a
Amount3.91 USDT
Gas priceVery low (1 Gwei) — may be slow
Your order is on hold. Once the transaction confirms (usually within 10 min), your order will process automatically. If it has been more than 1 hour, contact us.
Agent payment request
Mama Cee Foods · via AI assistant
Your AI assistant wants to place and pay for a food order on your behalf.
Agent's instruction
"Order my usual — jollof rice x2 and grilled chicken x1 from Mama Cee Foods. Pay with bank transfer and deliver to my saved address."
Interpreted asFood order + payment
MerchantMama Cee Foods
ItemsJollof x2, Chicken x1
Total₦6,000
Payment methodBank transfer (auto)
Approve payment scope
This is your authorisation
What you're authorising the agent to do
Max spend₦6,000 one-time limit
MerchantMama Cee Foods only locked
Payment methodBank transfer
Delivery address14 Bello St, Surulere
Authority expiresAfter 1 use single-use
After you approve, the agent will complete the order and payment automatically. You'll receive a confirmation and receipt once done.
This authorisation is single-use and tied to this specific order. The agent cannot reuse it or spend more than ₦6,000.
Agent is processing
Order #MCF-2904-081
Agent is handling this
Sit back — your assistant is placing the order and initiating the bank transfer.
Agent activity log
10:41Order created · #MCF-2904-081
10:41Bank details fetched · GTBank 0123456789
10:42Initiating transfer · ₦6,000 via saved bank link…
—Uploading proof of payment
—Awaiting seller confirmation
Agent working · Do not close this tab
Agent completed your order
Order #MCF-2904-081
Done — your order is confirmed
Your AI assistant handled everything. Estimated delivery: 45–60 min
₦6,000 transferred and confirmed by seller
What the agent did
10:41Order created · Jollof x2, Chicken x1
10:42₦6,000 transferred · GTBank → Mama Cee Foods
10:42Receipt uploaded · Debit alert screenshot
10:56Seller confirmed · Payment verified
Authorisation usedSingle-use · now expired
Agent spent₦6,000 of ₦6,000 limit
Payment denied
Order #MCF-2904-081
You denied the payment
The agent's authorisation has been revoked. No money was moved.
Agent authority revoked — payment cancelled
Order#MCF-2904-081
Amount₦6,000
StatusCancelled — no charge made
This agent authorisation has been permanently revoked. You can place this order manually if you still want it.
Spend limit exceeded
Agent payment blocked
Agent tried to exceed your limit
The order total was higher than what you authorised. The payment was automatically blocked.
Payment blocked — scope violation
Your approved limit₦6,000
Agent tried to pay₦8,500
Excess₦2,500 over limit
Likely causeAgent added extra items
No payment was made. Review what the agent was trying to order and either increase your limit or place the order manually with the correct items.
Agent needs clarification
Ambiguous instruction
Your instruction wasn't clear enough
The agent paused and needs your input before proceeding.
Your instruction
"Order food from Mama Cee for the team"
Agent is unsure about:
How many people is "the team"?
Which items should be ordered per person?
What is the max total spend?
Agent session expired
Re-authorisation needed
Your agent's access expired
The authorisation token issued earlier is no longer valid. No payment was attempted.
Agent auth token expired — action needed
Token issuedToday, 09:12 AM
Token TTL2 hours
Expired at11:12 AM (1 hr 34 min ago)
Short-lived tokens are a security feature. Re-authorise the agent to let it continue — this issues a fresh 2-hour token.
Payment short by ₦1,000
Order #MCF-2904-081
We received less than expected
Your order is on hold until the balance is received.
Order total₦6,000
Amount received₦5,000
Still owed₦1,000
Please send the remaining ₦1,000 to the same account using the same reference — MCF-2904-081.
Transfer the balance to
BankGTBank
Account0123456789
ReferenceMCF-2904-081
can't top up right now?
Message us on WhatsApp — we can adjust your order to match the amount you sent
Order adjusted to match payment
Order #MCF-2904-081
Seller adjusted your order — please review
We received ₦5,000 but your order totalled ₦6,000. The seller has removed one item to match. Please confirm or contact us to pay the balance instead.
Revised order
🍚
Jollof rice (party style)
x2
₦3,000
🍗
Grilled chicken
Removed — not covered by payment
₦2,500
Subtotal₦3,000
Delivery₦500
Shortfall deducted−₦1,500
You paid₦5,000
Payment received — excess noted
Order #MCF-2904-081
Your order is confirmed
We received more than the order total. The excess will be refunded to you.
Order confirmed — excess refund in progress
Order total₦6,000
Amount received₦7,500
Excess to refund₦1,500
The excess ₦1,500 will be transferred back to your account within 2 hours. We'll WhatsApp you when it's sent.
Jollof rice x2₦3,000
Grilled chicken x1₦2,500
Delivery₦500
Charged₦6,000
We'll message 0812 345 6789 when your rider is close and when the refund is sent.
Transfer processing
Order #MCF-2904-081
Your transfer is still processing
The correct amount was sent but the bank hasn't confirmed it to us yet. This is normal — it can take 5–30 minutes.
Waiting for bank confirmation — ₦6,000
Amount expected₦6,000
Received so far₦0 (pending)
Checking since10:44 AM
Next checkin 5 min
Keep this page open. We check your payment every few minutes and will confirm automatically once it arrives. No action needed from you.
waited more than 30 minutes?
Send your bank debit alert to +234 812 000 0001 on WhatsApp and we'll resolve manually
PT
Choose your payment plan
ProTrack Watch · ₦85,000
Your order
⌚
ProTrack GPS Watch
Matte Black · 1 × ₦85,000
₦85,000
Payment plan
3-installment schedule
#1 · Today₦28,334
#2 · May 14, 2026₦28,334
#3 · Jun 14, 2026₦28,334
You'll pay the first installment today. We'll remind you before each due date — use any card or bank transfer for each payment.
We'll run a quick check — soft inquiry, won't affect your credit score.
Repayment
Plan #PLN-2904-081 · 2 of 3
Welcome back! Installment 2 of 3 is due today.
⌚
ProTrack GPS Watch
Matte Black · qty 1
Ordered Apr 14, 2026
₦85,002
order total
Plan progress
₦28,334of ₦85,002 paid
1 of 3 paid2 remaining
Pay now
No early-settlement fees · paying early helps your credit score
Plan refPLN-2904-081
Next due after thisJun 14, 2026
Use any payment method — card, transfer, or gift card.
Checking eligibility
CreditRegistry + bank verification
Running a quick eligibility check
We check your BVN and payment history to set your installment limit. Takes 10–30 seconds.
✓BVN verified1s
✓Phone tenure: 3 yearsOK
Credit bureau check (CRC)…~8s
Bank statement analysis (via Mono)~15s
This is a soft check — it won't affect your credit score. We never share your data with third parties outside verification.
Partial approval
Your installment limit is ₦40,000
You qualify for a smaller plan
Based on your payment history, we can offer installments up to ₦40,000 — not the full ₦85,000.
Revised plan
Pay upfront today₦45,000
Remaining in 3 installments₦13,334/mo
Total₦85,000
Why a smaller limit?Based on your credit history with partner lenders. Pay a few installments on time to unlock higher limits.
This isn't personal — our lenders use strict criteria for first-time customers.
Common reasons (we don't share the specific one)
•BVN couldn't be verified or linked to active accounts
•Credit history is too short or not yet established
•You have an active installment plan elsewhere
•Recent missed payments on another service
Your cart and order are still intact — switch to pay-in-full with any method.
need help?
Talk to us on +234 812 000 0001 · we can sometimes escalate to our lenders for a manual review.
Plan authorized!
Plan #PLN-2904-081
Your payment plan is active
₦28,334 charged today · 2 installments remaining
Installment #1 paid via card — ₦28,334
Schedule
✓Paid today · Apr 14, 2026₦28,334
2Due May 14, 2026₦28,334
3Due Jun 14, 2026₦28,334
We'll send a WhatsApp reminder to 0812 345 6789 3 days before each due date.
Installment paid!
Plan #PLN-2904-081 · 2 of 3
Installment #2 paid
₦28,334 received · 1 installment left
Plan progress
₦56,668of ₦85,002 paid
2 of 3 paid1 remaining
Paid today₦28,334 via transfer
Transaction refTXN-8F24-A19
Next dueJun 14, 2026 · ₦28,334
Remaining balance₦28,334
Receipt sent to WhatsApp · we'll remind you 3 days before next due date.
Installment overdue
Plan #PLN-2904-081 · action needed
Installment #2 is 4 days overdue
Grace period: 3 days remaining before plan is suspended.
Was due Apr 14 · now 4 days late
Amount overdue₦28,334
Late fee₦0 · waived if paid in grace
Total due₦28,334
Grace period endsApr 21, 2026 (3 days)
Pay within the grace period to avoid suspension. Your plan and order remain active.
need more time?
Chat support on +234 812 000 0001 · we can extend or waive the late fee case-by-case.
Action required
Plan #PLN-2904-081 · payment overdue
Your plan needs attention
2 payments are past the grace period. Your plan is still active, but late fees are now accruing and we've paused further credit until you're caught up.
Overdue since Apr 21, 2026 · late fees accruing
Installment #2Missed · 11 days
Installment #3Due today · not paid
Late fees₦2,000
Pay now to catch up₦58,668
Clear the overdue amount to stop further late fees. Your payment history improves once you're back on schedule. Half the late fees are waived on first catch-up.
or
Talk to a human on +234 812 000 0001 · we can rework the plan if needed.
Plan completed! 🎉
Plan #PLN-2904-081 · fully paid
Your watch is fully paid for
All 3 installments received · ₦85,002 total
Payment plan closed · receipt ready
All installments
✓#1 · Apr 14, 2026 · Card₦28,334
✓#2 · May 14, 2026 · Transfer₦28,334
✓#3 · Jun 14, 2026 · Card₦28,334
ProductProTrack GPS Watch
VariantMatte Black
Plan durationApr 14 → Jun 14 · 3 months
Total paid₦85,002
Your 12-month warranty starts today · activation code sent to WhatsApp.
LP
Property plan
300sqm plot · Lekki Phase 2
🏡
Lekki Phase 2 Plot · 300sqm
Eleko, Ibeju · C of O available
Plot ref LP2-301-042
₦15M
total
Payment plan
36-month schedule · amortized
Down · Today₦3,000,000
#1 · May 15₦376,134
Principal ₦296,134 · Interest ₦80,000
#36 · Apr 15, 2029₦376,134
Principal ₦373,645 · Interest ₦2,489
Total repaid₦16,540,824
Next we'll verify your ID, income, and the property title with the State Land Bureau.
Soft credit check only — won't affect your score.
Mortgage approved! 🏡
Plan MTG-LP2-0042
Your property plan is active
₦3,000,000 down payment received · 36 installments of ₦376,134
Down payment cleared · first installment due May 15